Legal Protocols
01
Privacy Policy
Last Updated: January 2026
Data Controller: VelocentraDynamics
Address: Calle Alfonso I, 19, Piso 3º Izquierda — 50003, Zaragoza, Zaragoza, España
Contact: [email protected]
1. Data Collection
VelocentraDynamics collects personal data solely for the purpose of providing web development, API infrastructure, and digital platform services. We collect the following categories of data:
- Contact information (name, email address, phone number)
- Project requirements and specifications
- Payment information (processed through secure third-party processors)
- Technical data necessary for service delivery
2. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Performance of a contract (Article 6(1)(b) GDPR)
- Consent provided by the data subject (Article 6(1)(a) GDPR)
- Legitimate interests in improving our services (Article 6(1)(f) GDPR)
3. Data Retention
Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, plus any additional period required by Spanish and EU law. Project-related data is retained for a minimum of five years following project completion.
4. Data Subject Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
5. International Transfers
VelocentraDynamics operates primarily within the European Economic Area (EEA). Any transfer of personal data outside the EEA is conducted in compliance with Standard Contractual Clauses (SCCs) and other appropriate safeguards as required by the GDPR.
6. Security Measures
We implement appropriate technical and organizational measures to ensure the security of personal data, including encryption, access controls, regular security audits, and employee training on data protection practices.
03
Refund Policy
Last Updated: January 2026
Company: VelocentraDynamics
Address: Calle Alfonso I, 19, Piso 3º Izquierda — 50003, Zaragoza, Zaragoza, España
1. Refund Eligibility
VelocentraDynamics provides custom web development and digital infrastructure services. Refunds are evaluated based on the following criteria:
- Services not yet rendered or in progress
- Failure to meet agreed-upon project specifications
- Technical issues preventing service delivery
- Cancellation within the cooling-off period (14 days for remote services under EU consumer law)
2. Partial Refunds
For projects in progress, partial refunds may be issued based on the percentage of work completed and milestones achieved. The refund amount will be calculated proportionally to the work remaining.
3. Non-Refundable Services
The following services are non-refundable once delivered:
- Completed and deployed web applications
- API integrations that have been tested and approved
- Design assets and source code that have been transferred
- Consulting and advisory services already provided
4. Refund Process
To request a refund, contact us at [email protected] with your project details and reason for the refund request. We will respond within 5 business days with our assessment.
5. Refund Timeline
Approved refunds are processed within 14 business days to the original payment method. You will receive confirmation when the refund has been initiated.
04
Terms of Service
Last Updated: January 2026
Company: VelocentraDynamics
Address: Calle Alfonso I, 19, Piso 3º Izquierda — 50003, Zaragoza, Zaragoza, España
1. Acceptance of Terms
By engaging VelocentraDynamics for web development, API infrastructure, or digital platform services, you agree to these Terms of Service. These terms constitute a legally binding agreement between you (the Client) and VelocentraDynamics (the Provider).
2. Scope of Services
VelocentraDynamics provides the following services:
- Full-stack web platform development
- Automated checkout and payment system integration
- Secure API infrastructure development
- Cloud migration and DevOps services
- UI/UX design and optimization
- Ongoing maintenance and support
3. Project Milestones and Delivery
Projects are delivered according to agreed-upon milestones defined in the project proposal. VelocentraDynamics commits to meeting deadlines while maintaining quality standards. Delays caused by the Client may affect project timelines.
4. Intellectual Property
Upon full payment, the Client receives full ownership of all custom code, designs, and deliverables created specifically for the project. VelocentraDynamics retains the right to use general methodologies, frameworks, and non-proprietary components in future projects.
5. Payment Terms
Payment schedules are defined in individual project proposals. Standard terms include:
- 50% deposit upon project initiation
- 25% at midpoint milestone
- 25% upon final delivery and approval
6. Limitation of Liability
VelocentraDynamics shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the total amount paid by the Client for the specific project in question.
7. Confidentiality
Both parties agree to maintain confidentiality regarding proprietary information shared during the project. This obligation survives termination of the agreement for a period of two years.
8. Termination
Either party may terminate this agreement with 30 days written notice. In the event of termination, the Client shall pay for all work completed up to the termination date.
9. Governing Law
These Terms of Service are governed by the laws of Spain and the European Union. Any disputes shall be resolved in the courts of Zaragoza, Spain.
10. Contact
For questions regarding these Terms of Service, contact VelocentraDynamics at:
Email: [email protected]
Address: Calle Alfonso I, 19, Piso 3º Izquierda — 50003, Zaragoza, Zaragoza, España